THE PEOPLE & OPERATIONS RESET™

(90 DAYS)

  • PHASE 1: DIAGNOSE

    People & ops audit

    Staff + manager interviews

    Culture + communication review

    Scheduling + labor analysis

    Clarity across roles, expectations and gaps

  • PHASE 2: STABILIZE

    Leadership communication protocols

    Accountability frameworks

    Progressive discipline system

    Manager scripts (custom to your business)

    Operations clean-up

  • PHASE 3: LEAD & SCALE

    Weekly coaching calls

    Business playbook (custom, simple, usable)

    Hiring process overhaul

    Onboarding process

    Crisis support + real-time language coaching

This work creates a business with less drama, better communication, and more ownership across the team.

Your leaders become stronger, expectations become clearer, and the systems you put in place start preventing chaos before it even happens.

The result is a business that feels calm, consistent, and truly scalable.